Privacy Policy
Last updated: 01 Jan 2023
Introduction
Welcome to TEQ. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application - QDIAL (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
Information We Collect
1. Information You Provide to Us
- Account Information: When you register an account, we may collect personal information such as your name, email address, phone number, and password.
- Profile Information: You may choose to add additional information to your profile, such as a profile picture and other personal details.
2. Information We Collect Automatically
- Usage Data: We collect information about your interactions with the App, such as the features you use and the time spent on the App.
- Device Information: We collect information about your device, including device model, operating system, unique device identifiers, and mobile network information.
- Location Information: With your permission, we may collect information about your device’s location to provide location-based services.
3. Information from Third Parties
- Social Media: If you choose to link your account with social media services, we may collect information from your social media profile, such as your name, profile picture, and friend list.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our App.
- To manage your account and provide customer support.
- To communicate with you about updates, offers, and promotions.
- To monitor and analyze usage and trends to improve your experience.
- To personalize the App content and features.
- To comply with legal obligations and protect our rights.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who help us operate and improve our App.
- Legal Compliance: Authorities when required by law or to protect our legal rights.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Your Choices
You have certain choices regarding the information we collect and how it is used:
- Account Information: You can update or delete your account information through the App settings.
- Location Information: You can disable location tracking through your device settings.
- Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
TEQ Solutions Sdn Bhd
info@teq.com.my
A-16-15, BLOCK A, 3 ELEMENTS,
PERSIARAN PUTRA PERMAI SELESA,
BANDAR PUTRA PERMAI,
43300 SERI KEMBANGAN, SELANGOR, MALAYSIA.